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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Hernandez

July 2, 2025

5  out of  5
rating by Josh Hernandez
"America Gonzalez is a really patient and kind hearted person ive seen! She explains very well and overall is a good hard-working person!"
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Yohana Gonzalez

July 2, 2025

5  out of  5
rating by Yohana Gonzalez
"America González fue muy amable y su esplicacion muy detallada la recomiendo, gracias por tu ayuda"
We responded:
"Gracias por su reseña sobre la oficina de State Farm de Kevin Davis. Nos complace saber que tuvo una experiencia positiva con America; su satisfacción es nuestra prioridad. Todo nuestro equipo espera seguir atendiendo sus necesidades de seguros."
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Terri Siepka

July 2, 2025

5  out of  5
rating by Terri Siepka
"Getting quotes, answering questions about what specific coverage is included, and response times were great! I would highly recommend Jacob and the Kevin Davis State Farm office. It was a very positive experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diane Tagliaferri

July 1, 2025

5  out of  5
rating by Diane Tagliaferri
"The best Insurance company for any driver,,, a diversified group that tailors insurance need to the customer with a very knowledgeable number of employees to a worry fee situation is the most important factor in my experience.top tier company"
We responded:
"Thank you for your 5-star review Diane! We appreciate your kind words, and we are here to serve in any way you may need. My State Farm team and I are happy to be your good neighbor!"
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B

June 23, 2025

5  out of  5
rating by B
"Amazing company takes care of all my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake Williams

June 19, 2025

5  out of  5
rating by Jake Williams
"Quick easy quote even quoted my car to try to beat the price I was paying got my bike fully insured and ready for the season"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kaitlen torres

June 13, 2025

5  out of  5
rating by kaitlen torres
"America Gonzalez was very helpful and patient. Highly recommend her!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chuck Horton

June 6, 2025

5  out of  5
rating by Chuck Horton
"Jacob was absolutely awesome! So happy with the experience!!"
We responded:
"Thank you for your 5-Star review! I'm so glad to hear that you had an awesome experience with Jacob at our State Farm office in Willoughby. And we look forward to serving your future needs for insurance! "
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Yessenia Vialet

June 4, 2025

5  out of  5
rating by Yessenia Vialet
"Muy buenos servicios y hablan español pueden preguntar por América ella es muy buena y amable y me ayudó muy bien"
We responded:
"¡Gracias por tu reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos felices de ser tus buenos vecinos!"
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Jamar Parker

May 29, 2025

5  out of  5
rating by Jamar Parker
"Glad to do business with State Farm, top notch customer service!!"
We responded:
"Thank you so much for your kind words, Jamar! We're thrilled to hear you had a great experience with State Farm and our customer service. It's a pleasure doing business with you, and we're always here whenever you need us!- Kevin"
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Mario alberto Medina morado

May 29, 2025

5  out of  5
rating by Mario alberto Medina morado
"Muy amable exelente servisio grasias"
We responded:
"¡Muchísimas gracias por tu comentario! Nos alegra saber que recibiste un servicio excelente y amable. Agradecemos tu confianza y esperamos atenderte nuevamente muy pronto. ¡Gracias a ti!- Kevin"
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Ernesto Arredondo

May 29, 2025

5  out of  5
rating by Ernesto Arredondo
"Exelente"
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra saber que quedaste satisfecha con tu experiencia. ¡Esperamos verte de nuevo muy pronto!- Kevin"
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jorge jimenez

May 23, 2025

5  out of  5
rating by jorge jimenez
"America Gonzales was an absolute gem! She went above and beyond to ensure that everything we needed was done efficiently. She took the time to explain everything in Spanish, which was greatly appreciated. Additionally, she was very quick and responsive to our requests."
We responded:
"Hi Jorge! Thank you so much for the kind words about America! Our team appreciates your feedback and support. We will be sure to pass this along to her! If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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Michael Page

May 21, 2025

5  out of  5
rating by Michael Page
"Kim Rizer is an absolute angel!! More like my hero!! It was amazing to witness her guide me through a crisis that could have costed me thousands of dollars. Kevin Davis & his staff give great service, excellent communication, & they respond in a timely manner ready to service your needs. Thank you State Farm for being the best insurance provider for me!"
We responded:
"Hi Michael! Thank you for the kind words about Kim! We will be sure to pass this along to her. We appreciate your feedback and support. If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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John Griffin

May 15, 2025

5  out of  5
rating by John Griffin
"My experience was phenomenal , well my agent ( America ) was phenomenal and her expertise and cooperation was great . She went far and beyond her duties to make me feel welcomed and comfortable. Thank you so much."
We responded:
"Hi John! Thank you so much for the kind words! Our team appreciates your feedback and support. We will be sure to pass this along to America! If you ever need assistance or have any questions, please feel free to contact us during our business hours! - Kevin"
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andy g

May 9, 2025

1  out of  5
rating by andy g
"A nightmare to simply log onto the website. Bizarre password requirement which almost guarantees you'll forget it and after only 2-3 attempts you get locked out of your account which requires a call to customer service to enter all your information so that they can then send you a text that makes you enter all your information again then slowly and painfully begin the grueling process of texting with someone for like 30 minutes just for the privilege to finally get back into your account then probably repeat this process in 6 months when you forget your password again. If it's 12 digits minimum for security purposes against a brute force attack password then a special character adds nothing! 26^12 is basically the same as 38^12. You've added about 10 minutes onto a 20 year brute force attack but basically guaranteed that the user will forget it which means they'll write it down which is a billion times more likely than a brute force password break to get hacked. God forbid I ever have to file a claim if it's this hard to just get my stupid ID card."
We responded:
"I'm sorry for your frustration with the website, but I cannot find your information in our system. Please feel free to contact my agency for further assistance. We would be happy to help you!"
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Diaz Family

May 6, 2025

5  out of  5
rating by Diaz Family
"América me ayudó muchísimo! Todo fue muy rápido muy bien explicado para yo entender bien toda la información y muy bueno su servicio! 100% recomendada"
We responded:
"¡Muchísimas gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra enormemente saber que América pudo ayudarte de manera clara, rápida y eficiente. Nuestro objetivo es siempre brindar un servicio de calidad y asegurarnos de que cada cliente entienda bien su cobertura, y es un placer saber que cumplimos con esa meta contigo.Gracias por tu recomendación y por confiar en nosotros. ¡Aquí estaremos siempre que nos necesites!- Kevin"
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Sandee Koehler

May 5, 2025

5  out of  5
rating by Sandee Koehler
"America from the Willoughby Ohio office of Kevin Davis was very friendly and helpful to us. She answered questions regarding a price increase on yearly premium which was commensurate to additional coverage on our house insurance. America explained the importance of replacement value of home versus market value. She also suggested either inventorying household possessions or making a video or taking pictures in case replacements were necessary."
We responded:
"Thank you so much for your kind words and thoughtful review, Sandee! I’m thrilled to hear that America from our Willoughby, Ohio office provided you with friendly and helpful service. It’s wonderful to know she was able to clearly explain the details of your policy and guide you through the changes in your premium. Understanding the difference between replacement value and market value is crucial, and I’m glad America could help make that distinction clear. I also appreciate you mentioning her suggestion about documenting household items—that kind of preparation can make a big difference in the event of a claim. I’m grateful for your trust and look forward to continuing to serve you!- Kevin"
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Nicole Lutz

May 2, 2025

5  out of  5
rating by Nicole Lutz
"Highly recommend! I called for a quote, and ended my call with more coverage for less! Jacob was kind, and very helpful! Highly recommend!!"
We responded:
"Thank you so much for the awesome review, Nicole! I’m so glad to hear that Jacob was able to help you get more coverage for less—that's exactly what we aim for. We really appreciate the recommendation and are always here if you need anything in the future!-Kevin"
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Tiara Forte

May 2, 2025

5  out of  5
rating by Tiara Forte
"I just started a new auto policy, America is AWESOME! She is very helpful and kind."
We responded:
"Thank you so much for the great review, Tiara! I’m thrilled to hear you had a positive experience starting your new auto policy. America is an awesome part of our team, and I’m lucky to have her! If you ever need anything, don’t hesitate to reach out—I’m always here to help.- Kevin"
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Anthony M

May 1, 2025

5  out of  5
rating by Anthony M
"I worked with Jacob on switching my policy over from another provider and he did a great job on saving me money. The process was very seamless and professional"
We responded:
"Thank you so much for your kind words, Anthony! I’m thrilled to hear that Jacob was able to help you transition your policy smoothly and save you money in the process. Providing a seamless and professional experience is always our goal, and it's great to know Jacob delivered just that. If you ever have any questions or need further assistance, don't hesitate to reach out!-Kevin"
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Jonatha Pacheco

April 26, 2025

5  out of  5
rating by Jonatha Pacheco
"Gracias America por asegurar mi nueva troca este fin de semana."
We responded:
"¡Muchas gracias por tu mensaje! Me alegra saber que América pudo ayudarte a asegurar tu nueva troca este fin de semana. Estamos aquí para lo que necesites — ¡gracias por confiar en nosotros!- Kevin"
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Gabby Gutierrez

April 25, 2025

5  out of  5
rating by Gabby Gutierrez
"I just want to say thank you to America for helping me with my auto and home insurance for a better price. She was an amazing help ! I definitely recommend getting insurance through State Farm"
We responded:
"Thank you so much for your kind words, Gabby! I'm glad America was able to help you find a better price on your auto and home insurance—she truly is amazing at what she does. We really appreciate your recommendation and are grateful to have you as part of the State Farm family! If you ever need anything else, don’t hesitate to reach out.- Kevin"
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Pat Stillman

April 18, 2025

5  out of  5
rating by Pat Stillman
"America is ALWAYS so pleasant & helpful. She's a keeper!"
We responded:
"Thank you so much for the kind words and the 5-star review, Pat! I’m so glad to hear that America made such a great impression—she truly is a gem, and we’re lucky to have her on our team. I’ll be sure to pass along your sweet words—she’ll be thrilled!- Kevin"
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kyle eddy

April 8, 2025

5  out of  5
rating by kyle eddy
"America Gonzalez helped me through my switch from my previous company and she personally made it quick concise and smooth. Knowledgeable and efficient I will absolutely be recommending her and the Kevin Davis group to anyone I know."
We responded:
"Thank you so much for your kind words, Kyle! I’m thrilled to hear that America made your switch to State Farm a smooth and seamless process. Her dedication to providing excellent service is exactly what we strive for, and it's wonderful to know that she was able to assist you efficiently. I truly appreciate your recommendation and look forward to continuing to serve you. If you ever need anything else, don't hesitate to reach out!- Kevin"