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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Myshawn T

October 11, 2025

5  out of  5
rating by Myshawn T
"I’m grateful I picked StateFarm for insurance. Kevin and Andjela have always been helpful to me. The service is the best in the business it’s the reason why they get so many 5 star ratings. Kim is also a great representative for State Farm. She is very kind and helpful with any issues. Thank you for everything y’all have done more."
We responded:
"Hi Myshawn! Thank you for the kind words! We're thrilled to hear that our team has been so helpful. We are dedicated to providing excellent service is what makes us stand out, and we're grateful for your support! - Kevin "
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Susan Skursha

October 3, 2025

5  out of  5
rating by Susan Skursha
"Fast, efficient and knowledgeable service."
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Sandra Clifton

September 22, 2025

5  out of  5
rating by Sandra Clifton
"Kevin Davis has been my agent for many years. The service provided to me by his office has always been exceptional. Kevin and his staff are caring and professional, ensure you understand your coverage, and help guide you through any insurance process when needed. This is why I've had State Farm insurance since 1977."
We responded:
"Thank you so much for your feedback Sandra! We are forever grateful to have had your insurance for all these years. It’s our pleasure to assist you with understanding your coverage, and being there when you need us. Please let us know if there is anything else we can do to help you here at the State Farm Office in Willoughby! Kevin Davis, Agent"
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Rodney Harris

September 19, 2025

5  out of  5
rating by Rodney Harris
"He was very professional and courteous.He also made it very easy to switch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Traina

September 13, 2025

5  out of  5
rating by David Traina
"Not only did the save me auto insurance but lower my renter’s insurance also and increased the coverage on both policy’s"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with our price and the coverage for your Renters Insurance and Car Insurance here at the Kevin Davis State Farm office in Willoughby! If you ever have any questions or need assistance, we’re here to help! Kevin"
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Vinny A

September 12, 2025

5  out of  5
rating by Vinny A
"Took the time to generate new quotes and assist with accident questions, on the spot. Pleasant and complete."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be there for you when you have questions or have a claim! Kevin"
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Barbara Rowan

September 8, 2025

5  out of  5
rating by Barbara Rowan
"I would like to thank Thessalonisnfor being a very caring and understanding agent to help me get my update my payment information on my life insurance policy"
We responded:
"Thank you for sharing, Barabara! Thessalonian is an amazing part of our team, and our goal is to make your experience with our agency the very best it can be! We truly appreciate your business! Kevin "
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Vincent Nizzi

September 5, 2025

5  out of  5
rating by Vincent Nizzi
"After 10 minutes of speaking with Jacob about switching my insurance I ended up with twice the amount of coverage and half of my old payment, if you are a young driver with less than perfect driving history do yourself a favor and get a quote"
We responded:
"Thank you for your positive feedback! We pride ourselves in offering great coverage at a great price! Everyone and all ages are welcome in our agency as we are going to tailor your policy just for you. Thank you again for your business and we look forward to serving you in the future! Kevin "
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Joel Gordan

August 27, 2025

5  out of  5
rating by Joel Gordan
"Great service. Helps get the right coverage at affordable rates."
We responded:
"Thank you for your 5-star review! My State Farm team in Willoughby and I are thrilled to be your insurance agency, and we will continue to offer the coverage you are looking for and at a great rate! Kevin"
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Crystal Virgili

August 22, 2025

5  out of  5
rating by Crystal Virgili
"My daughter just moved into her first college dorm. Lots of money goes into a little room, so we wanted to make sure everything was protected with a renters insurance policy. Dale answered all of our questions and got us a reasonable price and a lot less worry! Thanks a bunch!!"
We responded:
"Thank you for your review Crystal! I am very proud of Dale and the entire team here at the Kevin Davis State Farm Agency in Willoughby. We are thrilled to know you and your daughter had positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs when it comes to price and service."
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Sherry Congress

August 19, 2025

5  out of  5
rating by Sherry Congress
"I spoke with Jacob for my home and auto insurance. He was very thorough and made sure I understood everything that was told to me in a nice and very respectful manner. He was a great pleasure to talk to. He made sure I got all the savings. And now I have my home and auto insurance. Very fantastic guy !!!!"
We responded:
"Thank you, Sherry, for your 5-star review! Jacob is a great representative of our Willoughby office, and I'm thrilled that he could save you money on your Auto and Home insurance! We appreciate your business and look forward to providing you friendly and professional service any time you need us! Kevin"
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William Marti

August 15, 2025

5  out of  5
rating by William Marti
"Mr Davis has been dealing with my family for Home and Auto for almost over 50 years and just that alone tell you how much we like him I was helped by Kim who was proficient professional courteous, and Will look for her the next time I need some help with my insurance once again Kim was stellar"
We responded:
"Thank you for your 5-star review William! Kim is an amazing representative of our office, and we are so thankful to have been able to serve you and your family all these years for your insurance needs! Kevin"
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kimberly gutierrez

August 14, 2025

5  out of  5
rating by kimberly gutierrez
"Tuve una experiencia fantástica y rápida en State Farm! Sin duda, recomiendo a América González; fue muy rápida y servicial con todo el proceso. No te arrepentirás de trabajar con ella! I had such a great and quick experience at State Farm! I definitely recommend America Gonzalez , she was very quick and helpful with the whole process ! You won't regret going with her!"
We responded:
"¡Gracias Kimberly por tu reseña! Estoy muy orgulloso de América, y todo el equipo aquí en la agencia de State Farm de Kevin Davis en Willoughby está listo para ayudarte de manera rápida y profesional. Thank you, Kimberly, for your review! I am very proud of America, and the entire team here at the Kevin Davis State Farm agency in Willoughby is ready to help you quickly and professionally. Kevin"
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Jill Stroup

August 13, 2025

5  out of  5
rating by Jill Stroup
"Jacob from state farm was awesome. We received a great rate on our auto and renters insurance. So thankful for state farm. Would definitely recommend state farm."
We responded:
"We’re thankful for your feedback Jill! It’s our pleasure to assist you with your Auto and Renter insurance needs. If there is anything else we can do to help, please let us know! Kevin"
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patti Stohlmann

August 13, 2025

5  out of  5
rating by patti Stohlmann
"Kevin and America are amazing, friendly and supportive. America noticed a huge change in my premium. She looked into it and explained why it was so high! Found out that it was the make and model of my car! I wanted to say Thank you so much ! I greatly appreciate you! Patti Stohlmann"
We responded:
"Thank you for your 5-star review Patti! I appreciate your feedback and your business! My Willoughby State Farm team and I are happy to educate our customers about insurance, and to help you find ways to lower cost!"
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Sandy Spinello

August 5, 2025

5  out of  5
rating by Sandy Spinello
"As a new customer, I was welcomed by Jacob. He was friendly and knowledgeable. He offered several options for homeowners insurance and had me insured in about 15 minutes. Thank you Jacob."
We responded:
"Thank you for reviewing the Kevin Davis State Farm office in Willoughby! We’re thrilled to know you had a positive experience with Jacob; your satisfaction is our top priority! Our entire team looks forward to helping you with any and all of your insurance needs. Kevin"
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yelitza bravo

August 1, 2025

5  out of  5
rating by yelitza bravo
"América siempre nos atiende de manera muy cordial con mucho profesionalismo y de verdad la recomiendo…. Lo mejor de todo es que habla Español y es muy gentil!!!! muchas gracias"
We responded:
"¡Gracias Yelitza por tu reseña! Estoy muy feliz de que estés contenta con tu experiencia con America. America y todo nuestro equipo estamos aquí para ti, y esperamos seguir brindando un servicio amable y profesional para todas tus necesidades de seguros.Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kevin"
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Hera Maras

July 31, 2025

5  out of  5
rating by Hera Maras
"America was awesome and helped me set up my new bundle policy! 10/10 recommend!"
We responded:
"Thank you for reviewing the Kevin Davis State Farm office in Willoughby! We’re thrilled to know you had a positive experience with America; your satisfaction is our top priority! Bundling your insurance gives you our best price and you only have one office to call when you need service. Thank you for being our customer! Kevin"
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Caroline Ramirez

July 30, 2025

5  out of  5
rating by Caroline Ramirez
"Thank you, America, for helping us save money on car insurance! Your politeness and helpfulness made the process so smooth. We truly appreciate your expertise and bilingual skills—thanks again for everything!"
We responded:
"Thank you, Caroline, for leaving us this wonderful review! Your kind words of America are appreciated. I’m glad she could make the process with your car insurance so smooth. Please reach out to myself or America anytime you have a question. Thanks again for the five-stars! -Kevin "
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Joyce

July 30, 2025

5  out of  5
rating by Joyce
"I spoke with America today. She is very professional and told me things I didn't know. Awesome personality and very nice. Listened to everything I said and answered all of my questions."
We responded:
"Thank you for your feedback, Joyce! I'm glad to know that America provided you with personable and professional service at our State Farm office in Willoughby. We are very proud of her, and the entire team are here for you if you ever have any questions or need assistance! Kevin"
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Minnette Brown

July 29, 2025

5  out of  5
rating by Minnette Brown
"Thank you Jacob for having excellent customer service. Anytime we have spoken, you took care of all my insurance needs."
We responded:
"We’re honored by your positive feedback Minnette! Jacob and the entire team look forward to continuing to provide you with excellent service! If there is anything else we can do for your insurance needs, just let us know! Kevin"
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B

July 25, 2025

5  out of  5
rating by B
"Amazing company takes care of all my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dorothy Pass-Ashley

July 24, 2025

5  out of  5
rating by Dorothy Pass-Ashley
"Kevin Davis and his staff are a top tier group. Anytime I call they take care of whatever I need for all of my vehicles."
We responded:
"Thank you for your 5-star review Dorothy! We appreciate your business so much, and my entire team at the Kevin Davis State Farm agency are here for all your insurance needs! Kevin"
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David Kruse

July 23, 2025

5  out of  5
rating by David Kruse
"The Kevin Davis State Farm Agency, especially Mr. Jacob Strunk have treated me GREAT since I’ve been a customer for over a year now. If anyone is looking for State Farm insurance in the Cleveland area, this is where I would go!"
We responded:
"Thank you, David, for your feedback! We are proud of Jacob, and the entire team stands ready to help whenever you need us! Kevin"
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Theresa Gonzalez

July 23, 2025

5  out of  5
rating by Theresa Gonzalez
"simple and quick"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"