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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooke Minello

February 20, 2026

5  out of  5
rating by Brooke Minello
"Working with State Farm for our auto and home insurance has been an exceptional experience from the very beginning. Not only do we receive incredibly competitive rates that gave us real peace of mind, but the level of customer service truly set them apart. Every question was answered promptly and thoroughly, and communication is always clear, consistent, and genuinely caring. It’s rare to find a company that combines affordability with such professionalism and attentiveness. We feel confident, valued, and well taken care of which is exactly what you hope for when protecting your home and vehicles."
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Timothy Malone

February 9, 2026

5  out of  5
rating by Timothy Malone
"Love the service and customer service"
We responded:
"We’re honored by your positive feedback! My team and I at the Kevin Davis State Farm agency in Willoughby look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tammy Hazelwood

February 6, 2026

5  out of  5
rating by Tammy Hazelwood
"Dee called me today to tell me my premium went down $300!!! Thank you
Shout out to Dale Edwards, #1 insurance agent in Lake County."
We responded:
"Tammy, thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service, and our goal is to always give you the best coverage at the best price. We look forward to serving you in the future here at the Kevin Davis State Farm Insurance Agency in Willoughby! "
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Trappy Trap

February 4, 2026

5  out of  5
rating by Trappy Trap
"Dee called me on a bad day with good news about my insurance. I'm glad I picked up her phone call for the good news she gave me. Thank you again Dee!"
We responded:
"Trappy, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything here at the Kevin Davis State Farm Insurance Agency in Willoughby. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Nick Higgins

February 3, 2026

5  out of  5
rating by Nick Higgins
"Very professional agents. Kimberly was very helpful and put me on best plan. She was very informative and described everything thoroughly and clearly. Very happy with my choice."
We responded:
"Hi Nick, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Kim and the rest of the team hear at the Kevin Davis State Farm agency in Willoughby look forward to serving you! See you soon!"
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John Williams

January 16, 2026

5  out of  5
rating by John Williams
"Dale Edwards at Kevin Davis State Farm made my moving from MI to OH so much simpler by providing clear and accurate information combined with astonishingly quick service. Everything was made pleasurably efficient and genuinely friendly. This is an excellent agency whose work I highly recommend."
We responded:
"Hi John, Thanks for the kind words! We are so happy to have you in our agency! And I am very proud of Dale and the rest of the team that works so hard to make sure our customers receive fast, friendly, and accurate information. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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D Boyd

January 7, 2026

5  out of  5
rating by D Boyd
"My family have been working with Kevin Davis firm for years. They have always done a great job handling our business."
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Dan Campbell

January 5, 2026

5  out of  5
rating by Dan Campbell
"Thessalonia was Great! She was thorough and helped me with my needs"
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Devon Patton

January 5, 2026

5  out of  5
rating by Devon Patton
"Dale was great helping me switch insurance"
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Carlena Hendking

November 23, 2025

5  out of  5
rating by Carlena Hendking
"Kevin is one of the best insurance agents I've had the pleasure of working with, he's always friendly, helpful, and professional. If your looking for a trustworthy agent. Please reach out to Kevin Davis and his team."
We responded:
"We’re honored by your positive feedback Carlena! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!
Kevin Davis"
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Nunya Argo

November 18, 2025

5  out of  5
rating by Nunya Argo
"Kevin Davis has always taken care of my family and ensured that the processes were painless as possible! Amazing and superb work!"
We responded:
"Thank you so much for your review! We appreciate having the opportunity to serve you and your family's insurance needs. Everyone here at the Kevin Davis State Farm Agency look forward to providing your insurance and financial service needs in the future!
Kevin"
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Lish Engel

November 5, 2025

5  out of  5
rating by Lish Engel
"Let me say how wonderful Thessalonian at the Kevin Davis State Farm Agency was to work with. She was very knowledgeable and answered every question in detail so I was able to make an educated decision. I had received snark replies from other agencies and dealing with Thessalonian was a pleasure.
If you are looking for a great Insurance Agency you won't be disappointed with Kevin Davis State Farm Agency."
We responded:
"Thank you so much for your kind words! I am very proud of Thessalonian and the care she provides to our customers here at State Farm in Willoughby. We thank you for placing your insurance with us, and the entire team looks forward to providing you with great service and offering the products you need and want!
Kevin Davis"
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Michelle Nero

October 31, 2025

5  out of  5
rating by Michelle Nero
"Very kind helpful ."
We responded:
"Thank you for reviewing our State Farm office in Willoughby! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.
Kevin Davis"
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Myshawn T

October 11, 2025

5  out of  5
rating by Myshawn T
"I’m grateful I picked StateFarm for insurance. Kevin and Andjela have always been helpful to me. The service is the best in the business it’s the reason why they get so many 5 star ratings. Kim is also a great representative for State Farm. She is very kind and helpful with any issues. Thank you for everything y’all have done more."
We responded:
"Hi Myshawn! Thank you for the kind words! We're thrilled to hear that our team has been so helpful. We are dedicated to providing excellent service is what makes us stand out, and we're grateful for your support! - Kevin
Thank you again for your review! It means the world to me and my team. We work hard to hire the best representatives available to make sure the customers at our State Farm agency in Willoughby are given world class service!
Kevin Davis"
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Susan Skursha

October 3, 2025

5  out of  5
rating by Susan Skursha
"Fast, efficient and knowledgeable service."
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Sandra Clifton

September 22, 2025

5  out of  5
rating by Sandra Clifton
"Kevin Davis has been my agent for many years. The service provided to me by his office has always been exceptional. Kevin and his staff are caring and professional, ensure you understand your coverage, and help guide you through any insurance process when needed. This is why I've had State Farm insurance since 1977."
We responded:
"Thank you so much for your feedback Sandra! We are forever grateful to have had your insurance for all these years. It’s our pleasure to assist you with understanding your coverage, and being there when you need us. Please let us know if there is anything else we can do to help you here at the State Farm Office in Willoughby!
Kevin Davis, Agent"
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Rodney Harris

September 19, 2025

5  out of  5
rating by Rodney Harris
"He was very professional and courteous.He also made it very easy to switch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Traina

September 13, 2025

5  out of  5
rating by David Traina
"Not only did the save me auto insurance but lower my renter’s insurance also and increased the coverage on both policy’s"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with our price and the coverage for your Renters Insurance and Car Insurance here at the Kevin Davis State Farm office in Willoughby! If you ever have any questions or need assistance, we’re here to help!
Kevin"
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Vinny A

September 12, 2025

5  out of  5
rating by Vinny A
"Took the time to generate new quotes and assist with accident questions, on the spot. Pleasant and complete."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be there for you when you have questions or have a claim!
Kevin"
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Barbara Rowan

September 8, 2025

5  out of  5
rating by Barbara Rowan
"I would like to thank Thessalonisnfor being a very caring and understanding agent to help me get my update my payment information on my life insurance policy"
We responded:
"Thank you for sharing, Barabara! Thessalonian is an amazing part of our team, and our goal is to make your experience with our agency the very best it can be! We truly appreciate your business!
Kevin "
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Vincent Nizzi

September 5, 2025

5  out of  5
rating by Vincent Nizzi
"After 10 minutes of speaking with Jacob about switching my insurance I ended up with twice the amount of coverage and half of my old payment, if you are a young driver with less than perfect driving history do yourself a favor and get a quote"
We responded:
"Thank you for your positive feedback! We pride ourselves in offering great coverage at a great price! Everyone and all ages are welcome in our agency as we are going to tailor your policy just for you. Thank you again for your business and we look forward to serving you in the future!
Kevin "
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Joel Gordan

August 27, 2025

5  out of  5
rating by Joel Gordan
"Great service. Helps get the right coverage at affordable rates."
We responded:
"Thank you for your 5-star review! My State Farm team in Willoughby and I are thrilled to be your insurance agency, and we will continue to offer the coverage you are looking for and at a great rate!
Kevin"
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Crystal Virgili

August 22, 2025

5  out of  5
rating by Crystal Virgili
"My daughter just moved into her first college dorm. Lots of money goes into a little room, so we wanted to make sure everything was protected with a renters insurance policy. Dale answered all of our questions and got us a reasonable price and a lot less worry! Thanks a bunch!!"
We responded:
"Thank you for your review Crystal! I am very proud of Dale and the entire team here at the Kevin Davis State Farm Agency in Willoughby. We are thrilled to know you and your daughter had positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs when it comes to price and service."
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Sherry Congress

August 19, 2025

5  out of  5
rating by Sherry Congress
"I spoke with Jacob for my home and auto insurance. He was very thorough and made sure I understood everything that was told to me in a nice and very respectful manner. He was a great pleasure to talk to. He made sure I got all the savings. And now I have my home and auto insurance. Very fantastic guy !!!!"
We responded:
"Thank you, Sherry, for your 5-star review! Jacob is a great representative of our Willoughby office, and I'm thrilled that he could save you money on your Auto and Home insurance! We appreciate your business and look forward to providing you friendly and professional service any time you need us!
Kevin"
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William Marti

August 15, 2025

5  out of  5
rating by William Marti
"Mr Davis has been dealing with my family for Home and Auto for almost over 50 years and just that alone tell you how much we like him I was helped by Kim who was proficient professional courteous, and Will look for her the next time I need some help with my insurance once again Kim was stellar"
We responded:
"Thank you for your 5-star review William! Kim is an amazing representative of our office, and we are so thankful to have been able to serve you and your family all these years for your insurance needs! Kevin"