State Farm® Insurance Agent Kevin Davis

"Robert

I Had the privilege of receiving the customer service of Traci at this Willoughby office. From start to finish! Tracie did a tremendous job! Finding me the Auto insurance and Mortgage insuranceI that fit my budget. I highly recommend anyone in and around the surrounding areas to call Tracie, and use the Kevin Davis State Farm Agency in Willoughby for all of their insurance needs! Thank you Traci!"

"Great experience start to finish! The process of getting my auto insurance was easy, and the service was friendly and professional. I felt well taken care of and confident in my coverage. Thank you Traci, I highly recommend this office."

"Traci is the best"

"Had the recent opportunity to work with Traci Burrington at this office. She is helping one of my customers in Pennsylvania deal with a rental property in Ohio and did a tremendous job! I highly recommend anyone in the Willoughby and surrounding areas use the Kevin Davis State Farm Agency for all of their insurance needs!"

"Spoke to Kim. She made all the changes I had to do with my policies so easy. The app is great, but I love speaking to real humans, like Kim."

"I’ve loved working with Kevin and his amazing team (hey, Thessalonian and Dale!) over the years— both personal and for my business. They are great and responsive and so kind."

"Everyone is great. Always happy to put in extra effort!"

"When I called and make my payments or to discuss the problem with a payment I might be having. They're always friendly and helpful."

"Great customer service!"

"This is the best and easiest experience I’ve ever had when getting insurance. Thank you for making the switch comfortable and seem effortless."

"I’ve been with this agency since I started driving. The customer service has always be friendly, responsive and informational, can’t ask for anything more."

"Kim is super helpful and communication is always on point. Great service"

"Helped me save lots!"

"Everyone there at Kevin. Davis is always helpful.I was willing to go over and above to help me.And I appreciate that"

"Always a great experience when talking with this office. They get me the coverage I need and always explain everything thoroughly."

"Kim was fantastic!!!!!"

"Been with State Farm now for 10yrs. Kim is awesome and very helpful!"

"Kim, my customer service representative was very friendly knowledgeable a pleasure to speak with thank you again for all your assistance and switching over my new vehicle"

"They have always gone above and beyond for me. Would highly recommend."

"Even if I tried to leave, you’ll always find me coming back to State Farm. Every single one of the agents that I’ve spoken to have always been so respectful and delightful. Recently, I’ve been working with Dee and she has been wonderful! Very patient, understanding, and helpful. She’s quick and efficient and gets right to the point. You can tell she loves what she does for work. Shes very friendly and gets the job done. Thank You Dee and Thank You Kevin Davis - State Farm"

"Agent Dale was very helpful and knowledgeable. Offered additional products and services in a polite and professional manner."

"Where do I begin? After looking over all of the reviews I couldn't believe he got 5 stars from all of his customers. He didn't do that for me once I had been with the company for some years. I tried calling this State Farm Agency to see if there was away for me to get my home insurance lowered recently. I told them I had to adjust my car insurance as well because they were charging me so much for my Buick century 2001. The entire time I've had insurance with this company thank God I never had to file a claim for fire or a car accident. Basically I've just been giving away free money to this agency, when I spoke to a representative and asked for a call back no one called me back, I had to call them back, so unprofessional but they would gladly take your monthly payment on your premiums. I finally spoke to an agent and asked him if there was a way to get my home insurance lowered. I was still paying a high amount in my opinion even from the time Kevin was reluctant to lower the amount until I left a review stating how high my insurance was and that I wasn't happy with Kevin not trying to work with me to give me a discount. Fast forwarding to the new year 2026. After doing some research on my home I realized I was being charged entirely too much and needed to make a change. Dale changed my car insurance rate as I requested, he said he would speak to Kevin regarding what they could do to see if I could get a rate that would be more reasonable for me to pay, and give me a call back the call never came. That is when I started contacting other insurance companies and God lead me to Allstate. My new agent Amira was awesome I never had an agent break down my coverage the way she did and not only that, but she also saved me so much money by switching. I wish I would have did it sooner. So, once everything was finalized and my new insurance company was confirmed. She made a courtesy call to my insurance company. When we called, she let them know I was cancelling my policy and any refund I had coming from them should be sent to me. We spoke to a woman on the phone that day, and I finally felt like I am finally finished with this company that is only interested in taking your money and never willing to truly help with giving you a discount. They sent this little refund no more than $24 dollars I wanted to laugh. After all of the money I put in insuring my home guess who gets it not me, but them. I wouldn't have left another review for State Farm until they had the nerve to send my a bill stating they I owed them a balance that was more than the refund they sent to me. What a waste, why send me a small refund check if I had a balance. All the money they've made off of me all the years I didn't have to file a claim use that money to reimburse yourself. The one thing most of these insurance companies do is continue to get rich off of each customers payment, imagine no one ever needing to file a claim where is our money going? The office was so petty to send me a final bill. Do your research, check your rates because you may be able to save a lot of money going somewhere else. I finally did! We are all paying a small fortune on home and car insurance through companies like State Farm at least I have better rates now although I think it may be better to buy a tiny home and save your money rather than pay high premiums on something you may never see a return on we have to get wiser, and smarter I don't have money to waste and now my money is gone completely to State Farm but, I have a better insurance company now and a better agent that save me so much money. I wish I could share how drastic the number were with more coverage from Allstate. I was shocked I thought for sure they would be more with the amazing coverage I am getting they a better. I'm speaking the truth to stop others from overpaying and going to an agent that doesn't want to save you money but take your money!

Truly disappointed
Shonda C."

"Did a great job getting me set up with full coverage insurance on both of my motorcycles and getting getting my van covered for me. Very professional"

"Dale was very responsive via both emails and phone calls. He answered my questions promptly and got me the coverage I needed seamlessly. I had more communication with Dale in the span of a few weeks than I had in 10+ years with my prior provider."

"I had some questions about my policy and spoke with Dee. She's new to the team but did awesome. She found the information I needed and I appreciate her assistance. Thanks again Dee"